Dialysis Clinic, Inc. Network Engineer in Nashville (Corporate Office), Tennessee

Overview

The Network Engineer will provide route/switch and voice implementation and support company wide. Support includes troubleshooting, researching, and resolving connectivity, data, and voice issues as they occur; backing up team members when needed; and following through with problem resolution with users and administrators. The ideal candidate will have solid experience providing expert support to data and voice communication for users, employing a high degree of customer service and professionalism, technical expertise, and timeliness.

Primary responsibilities include troubleshooting networks such as core datacenter networks supporting a virtualized infrastructure, wide area networks (WANs), and other data communications systems; undertaking routine preventative measures and implement, maintain, and monitor network security; and installing, configuring, and maintaining network services, equipment, and various devices.

Secondary responsibilities include implementing and maintaining voice communications systems and services including, but not limited to, VoIP, PBX, TDM, QOS, SIP services, automated call distribution, voice mail, unified messaging, and audio conferencing.

Tertiary responsibilities include monitoring and maintaining firewalls and support of IT infrastructure security.

Responsibilities

  • Coordinate with internal teams for network/telecom upgrades

  • Ensure the integrity and availability of the telecommunication systems of the company

  • Provide phone support and help maintain optimized paths for utilizing SIP Trunks and PRI/POTS Lines

  • Perform quarterly network/phone audit and software/firmware reconciliation reports

  • Track calls and enter solution data into solution database

  • Contribute infrastructure information to the Knowledge Repository

  • Attend weekly meetings with supervisor to resolve any network/phone issues and telecommunication needs and to address any phone or network related questions/issues

  • Complete Individual Status Reports (ISRs)

  • Follow documented work schedule policy

  • Take responsibility for one's own development

  • Perform other duties as assigned

Qualifications

Primary Technical skills

  • Minimum of 4 years of experience in networking with TCP/IP, Network Switching Technology, VLANs, Routers, Routing Protocols (OSPF, BGP), QOS, IP Subnets, DNS, DHCP, AAA and Radius authentication

  • Strong analytical troubleshooting background

  • CompTIA Network+ or Cisco Certified Network Associate (CCNA) Certifications preferred

Secondary Technical skills

  • Minimum of 2 years of experience in a corporate environment supporting/troubleshooting VoIP phone systems recommended but not required

  • ShoreTel/Mitel phone system experience is a plus

Tertiary Technical skills

  • Minimum of 2 years of experience in a corporate environment supporting/troubleshooting firewalls recommended but not required

  • Experience in security log monitoring and maintenance of firewalls

Education

  • Bachelor’s degree (desired, not required)

DCI is a federal contractor and an Equal Opportunity/Affirmative Action Employer-Veterans/Individuals with Disabilities. If you are having difficulty using the online application system or would like to request other accommodations or application methods, please contact Doug Patterson at Accommodations@dciinc.org or 615-327-3061. Once a request has been made, DCI will initiate a discussion with you about your needs and whether an accommodation can be provided. DCI is committed to providing such accommodations where possible. Please do not call this number to check the status of applications as that information will not be provided

For more information about equal opportunity please see: https://www.dol.gov/ofccp/regs/compliance/posters/pdf/eeopost.pdf ; https://www.dol.gov/ofccp/regs/compliance/posters/pdf/OFCCP_EEO_Supplement_Final_JRF_QA_508c.pdf ; https://www.dol.gov/ofccp/pdf/pay-transp_formattedESQA508c.pdf ; and https://www.nlrb.gov/sites/default/files/attachments/basic-page/node-3788/employeerightsposter-8-5x11.pdf .

ID 2018-8487

# of Openings 1

Address 1633 Church Street

Category Information Technology