Dialysis Clinic, Inc. Administrative Assistant in Somerville, Massachusetts


Founded in 1971, Dialysis Clinic, Inc. (DCI) remains the nation’s largest non-profit dialysis provider. With a team of approximately 5,000 talented and caring employees serving across the United States, DCI provides care to nearly 15,000 patients on dialysis and 3,500 patients with chronic kidney disease. We offer a variety of services including in-center hemodialysis, home hemodialysis, and peritoneal dialysis (PD). Each position within DCI, from billers to administrators to nursing staff, contributes toward the goal of providing excellent patient care.

The Administrative Assistant is responsible for performing numerous administrative responsibilities in support of clinical operations.


  • Serves as the Medical Record Practitioner for the satellite clinic, is knowledgeable of the policies and procedures, and has responsibility for the initiation, maintenance, security, storage and destruction of patient medical records.

  • Answers the phone, forwards the calls to the appropriate person, or takes messages.

  • Greets all patients and visitors and directs them to their appropriate destination.

  • Creates memos, correspondence, reports, and other documents as requested.

  • Collects and maintains the billing information for all in-center and transient patients. Verifies patient insurance and obtains pre-authorization when required.

  • Keys flow sheets daily, generates reports, balances charges, and checks entries for accuracy.

  • Forwards reports and backup documentation to Biller.

  • Assists AR personnel by notifying patients about delinquent accounts and in collection of accounts as requested.

  • Maintains and orders office supplies.

  • Completes log of incoming checks and cash.

  • Responsible for petty cash including disbursements, receipts, and account balance.

  • Verifies patient status daily (i.e. hospitalizations, missing a treatment, etc.).

  • Prints new patient packet of forms for new admissions.

  • Prints Transient Packet of forms before arrival of transient patients.

  • Assist Social Workers and Dietitians with clerical work and patient transportation as requested.

  • Assist Nurse Manager, Administrator and clinical staff with clerical work as requested.

  • Runs audit report and demographic report monthly and makes corrections as necessary.


  • High school diploma or general education degree (GED)

  • Three to six months related experience and/or training.

  • Familiarity with medical terminology is preferred.

  • Familiarity with a computer, Windows, Microsoft Word and Excel.

DCI is a federal contractor and an Equal Opportunity/Affirmative Action Employer-Veterans/Individuals with Disabilities. If you are having difficulty using the online application system or would like to request other accommodations or application methods, please contact Doug Patterson at Accommodations@dciinc.org or 615-327-3061. Once a request has been made, DCI will initiate a discussion with you about your needs and whether an accommodation can be provided. DCI is committed to providing such accommodations where possible.

For more information about equal opportunity please see: https://www.dol.gov/ofccp/regs/compliance/posters/pdf/eeopost.pdf ; https://www.dol.gov/ofccp/regs/compliance/posters/pdf/OFCCP\_EEO\_Supplement\_Final\_JRF\_QA\_508c.pdf ; https://www.dol.gov/ofccp/pdf/pay-transp\_formattedESQA508c.pdf ; and https://www.nlrb.gov/sites/default/files/attachments/basic-page/node-3788/employeerightsposter-8-5x11.pdf .

ID 2018-8420

# of Openings 1

Address 643 Broadway

Category Administrative/Clerical